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Terms & Conditions

General
Terms Of Service are subject to change without any prior notification. Snoack Studios will inform customers to their best of their ability by email when changes are made.

These Terms of Service are a legally binding contract between the client and Snoack Studios.

By opening an account, the client agrees to all of these terms.

All prices are nonrefundable and nonnegotiable.

Any violation of these Terms of Service will result in termination of the account. Snoack Studios maintains the right to terminate accounts without prior notification.

We reserve the right to remove any account with 15 days prior notice.

Content
All services provided by Snoack Studios are to be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or Local law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, material that jeopardizes national security, or material protected by trade secret or other laws. The client agrees to indemnify and hold harmless Snoack Studios, from any claims resulting from the client’s use of Snoack Studios’ services which damages the client or any other party.

Examples of prohibited content or links include (but are not limited to):

Snoack Studios will be the sole arbiter as to what constitutes a violation of this provision. Content that does not meet these standards will be removed without prior notice to the client.

Housing of any of the following files is considered a violation of the terms of service:

IRC – We currently do not allow IRC, Egg Drops, BNC, or IRC bots to be operated on our servers or network. Files with references to IRC or any likeness thereof are prohibited.

Proxies – We do not allow proxy servers of any kind, whether for personal or business use. Files with references to any proxy or likeness thereof are prohibited.

PortScanning – We do not allow any kind of port scanning to be done on or from our servers or network.

Commercial Advertising – Email

Server Abuse – Any attempts to undermine or cause harm to a Snoack Studios server or client of Snoack Studios is strictly prohibited including, but not limited to:

You will be held responsible for all actions performed by your account whether it be done by you or by others.

Account Setup, Termination, and Billing:
The account will be invoiced on the day the account is setup, regardless of when the site launches. A reminder invoice will be sent 30 days from the next payment due date. Monthly payments are an additional $2 per month from the price listed on the Snoack Hosting homepage.

Check Orders: Accounts for clients who wish to pay by check will be finalized and completed when the check is received by Snoack Studios.

Paypal Orders: Clients who wish to pay by Paypal will be charged all fees that Snoack Studios incurs by collecting through Paypal. This includes but is not limited to Paypal’s fees of 2.9% plus $0.30 per transaction.

Disabling of accounts due to overdue payment: Accounts will be disabled if payment has not been received within 2 days of the invoice due date. If your account has been disabled, you will be charged a reconnection fee of $50 in order to re-enable your account and Snoack Studios will not be responsible for any lost information.

If payment is still overdue and has not been received within 30 days of the invoice due date, your account will be terminated. Snoack Studios will not be responsible for any lost information.

Cancellation Procedure: Valid proof of account ownership will be required to terminate an account. This includes, but is not limited to, the billing password or other account information. Non-secure information, such as the contact email address or account billing address, is not sufficient as a security verification.

Courtesy Services for Customers
All services such as support and Cpanel are provided for the courtesy of the client. It is the sole responsibility of the client to maintain the client’s own backup of any data. Snoack Studios is not responsible for lost data or for lost data due to third party software that is not maintained by Snoack Studios programming staff. (Cpanel is not associated with Snoack Studios)

Limitation of Damages
Recovery of damages from Snoack Studios may not exceed the amount of fees it has collected on the account.

Refunds
Snoack Studios will only provide a refund if they have been unable to provide the hosting services specified on this website and ordered by the customer and a refund is requested by the customer. If these conditions are satisfied then the refund issued will not be for the full amount of the payment submitted by the customer but a pro-rated amount with deductions for transaction costs, $50 labor & set up fee, and registration deducted.

Indemnification
Customer agrees to indemnify and hold harmless Snoack Studios against any losses, claims, damages, liabilities, penalties, actions, proceedings, judgments, or any and all costs thereof (collectively, “Losses”) to which an Indemnified Party may become subject and which Losses arise out of, or relate to the Agreement, Customer’s use of the Products and Services, breach of any confidentiality obligation or any alleged infringement of any trademark, copyright, patent or other intellectual property right and will reimburse an Indemnified Party for all legal and other expenses, including reasonable attorneys’ fees incurred by such Indemnified Party, in connection with investigating, defending, or settling any Loss, whether or not in connection with pending or threatened litigation in which such Indemnified Party is a party.

Contact Us

Call 208-243-8011 or email hello@snoackstudios.com to get started today!